If there’s any incompatible character in your file name, Dropbox can’t sync your file then. Q5: Does your file name has any incompatible character? If Dropbox still keeps not syncing, no worries, move on to next step. And then Dropbox will fully sync your files. If this is the case, please save your files and exit the application where your file is open. This lock may prevent Dropbox accessing and syncing your files. When your files are open or editing in some applications, like Microsoft Office, they would be locked.
If the file you want to sync in Dropbox is open at the same time in other applications, Dropbox would then be unable to sync the file.
Q4: Is there any other program editing the files you want to sync in Dropbox? When your device reboots, check if Dropbox is syncing successfully. So when Dropbox is not syncing, give restarting your device a try. Sometimes a simple restart can help you to fix many software woes. Or you can simply reconnect your device to Internet and then check if Dropbox could sync your file. So please check if your device connects to Internet. Q2: Does your device connect to Internet?ĭropbox syncing works relying on the Internet connection. If unfortunately, you don’t see the Dropbox icon or it’s grayed out, restart Dropbox and then check if your files could be syncing successfully. If you don’t see it, check it in the hidden menu through the small white arrow. The Dropbox system tray appears at the task bar. Suppose you’re using a Windows computer, you can check the status of Dropbox through this step: You can check the status of Dropbox on the menu bar of your device. Go on with the following questions to troubleshoot the Dropbox not syncing problem step-by-step: Q1: Is Dropbox running on your device?įirst things first, make sure Dropbox is running correctly on your computer. In this article, you’ll learn the step-by-step guide to fix your problem. But don’t give up hope… Usually this is a easy problem to troubleshoot. Dropbox not syncing your files? You would be very annoyed and frustrated.
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